Principal Data Engineer, Marketing

Intercom is hiring a Principal Data Engineer, Marketing to join our fully remote team in the United States. As a Principal Data Engineer, Marketing, you'll turn data into insights and intelligent products. This is a full-time, work-from-home role open to candidates across the US (Remote — US (PST)). About the role You'll turn data into insights and intelligent products, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Partner with stakeholders to define metrics • Communicate findings to technical and non-technical audiences • Analyze large datasets to surface actionable insights • Build and validate models and dashboards • Maintain data pipelines and data quality What we offer: • Annual learning and professional development budget • Comprehensive medical, dental, and vision coverage • Paid parental leave • Home office and wellness stipends • Generous paid time off and company holidays How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Experience with data visualization tools • Strong SQL and Python (or R) • Understanding of statistics and experimentation • Familiarity with cloud data warehouses Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • A track record of taking ownership and shipping independently