Principal Data Analyst, Experimentation

ServiceNow is hiring a Principal Data Analyst, Experimentation to join our fully remote team in the United States. As a Principal Data Analyst, Experimentation, you'll turn data into insights and intelligent products. This is a full-time, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll turn data into insights and intelligent products, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Build and validate models and dashboards • Maintain data pipelines and data quality • Partner with stakeholders to define metrics • Analyze large datasets to surface actionable insights • Communicate findings to technical and non-technical audiences What we offer: • Paid parental leave • Home office and wellness stipends • Generous paid time off and company holidays • Annual learning and professional development budget • Comprehensive medical, dental, and vision coverage How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Experience with data visualization tools • Understanding of statistics and experimentation • Clear communication skills • Strong SQL and Python (or R) Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • Comfort communicating clearly and proactively in writing