Principal Controller, Revenue

Intercom is hiring a Principal Controller, Revenue to join our fully remote team in the United States. As a Principal Controller, Revenue, you'll keep our finances accurate, compliant, and insightful. This is a full-time, work-from-home role open to candidates across the US (Remote — USA). About the role You'll keep our finances accurate, compliant, and insightful, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Reconcile accounts and support month-end close • Analyze budgets and variances • Prepare and review financial statements • Ensure compliance with policies and regulations • Support audits and reporting What we offer: • Competitive salary and meaningful equity • Paid parental leave • 401(k) retirement plan with company match • Generous paid time off and company holidays • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Understanding of GAAP • Proficiency with Excel and accounting software • Accounting or finance background • Analytical mindset Nice to have: • A growth mindset and eagerness to keep learning • Familiarity with modern collaboration tools (Slack, Notion, Linear)