Principal Controller, Accounts Receivable

Intercom is hiring a Principal Controller, Accounts Receivable to join our fully remote team in the United States. As a Principal Controller, Accounts Receivable, you'll keep our finances accurate, compliant, and insightful. This is a full-time, work-from-home role open to candidates across the US (Remote — USA). About the role You'll keep our finances accurate, compliant, and insightful, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Prepare and review financial statements • Analyze budgets and variances • Support audits and reporting • Ensure compliance with policies and regulations • Reconcile accounts and support month-end close What we offer: • Flexible working hours across US time zones • Generous paid time off and company holidays • Comprehensive medical, dental, and vision coverage • Competitive salary and meaningful equity • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Proficiency with Excel and accounting software • Accounting or finance background • Understanding of GAAP • Strong attention to detail Nice to have: • Experience in a fast-paced, high-growth environment • A track record of taking ownership and shipping independently