Principal Cloud Engineer, Observability

Box is hiring a Principal Cloud Engineer, Observability to join our fully remote team in the United States. As a Principal Cloud Engineer, Observability, you'll keep our infrastructure reliable, scalable, and secure. This is a full-time, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll keep our infrastructure reliable, scalable, and secure, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Monitor systems and respond to incidents • Automate deployments and reduce operational toil • Improve observability, alerting, and reliability • Partner with engineering on scalability and security • Build and maintain CI/CD pipelines and infrastructure as code What we offer: • Flexible working hours across US time zones • 100% remote, work-from-anywhere-in-the-US culture • Annual learning and professional development budget • 401(k) retirement plan with company match • Comprehensive medical, dental, and vision coverage How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Box is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Strong troubleshooting skills • On-call and incident response experience • Experience with AWS, GCP, or Azure • Scripting skills (Bash, Python, or Go) Nice to have: • Experience working in a fully remote or distributed team • Familiarity with modern collaboration tools (Slack, Notion, Linear)