Principal Cloud Engineer, Cloud

ServiceNow is hiring a Principal Cloud Engineer, Cloud to join our fully remote team in the United States. As a Principal Cloud Engineer, Cloud, you'll keep our infrastructure reliable, scalable, and secure. This is a full-time, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll keep our infrastructure reliable, scalable, and secure, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Partner with engineering on scalability and security • Monitor systems and respond to incidents • Automate deployments and reduce operational toil • Build and maintain CI/CD pipelines and infrastructure as code • Improve observability, alerting, and reliability What we offer: • 401(k) retirement plan with company match • Annual learning and professional development budget • Competitive salary and meaningful equity • Home office and wellness stipends • Flexible working hours across US time zones How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Scripting skills (Bash, Python, or Go) • Hands-on with Kubernetes, Terraform, or similar • Strong troubleshooting skills • Experience with AWS, GCP, or Azure Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • Experience in a fast-paced, high-growth environment