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Principal Account Manager, Renewals

Reddit

🌎 Remote — US (EST)ContractCustomer Success$149K – $184K /yr
Apply with RemoteHire24Posted 29 days ago

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Job description

Reddit is hiring a Principal Account Manager, Renewals to join our fully remote team in the United States. As a Principal Account Manager, Renewals, you'll drive adoption, retention, and growth for our customers. This is a contract, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll drive adoption, retention, and growth for our customers, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Identify expansion and renewal opportunities • Own a portfolio of customer accounts • Lead onboarding and ongoing enablement • Track health metrics and reduce churn • Advocate for customer needs internally What we offer: • Annual learning and professional development budget • Comprehensive medical, dental, and vision coverage • 100% remote, work-from-anywhere-in-the-US culture • Flexible working hours across US time zones • Competitive salary and meaningful equity How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Reddit is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Requirements

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Experience in customer-facing roles • Excellent communication • Strong relationship-building skills • Comfort with SaaS products and CRMs Nice to have: • Experience working in a fully remote or distributed team • A track record of taking ownership and shipping independently