Principal Account Manager, East

ServiceNow is hiring a Principal Account Manager, East to join our fully remote team in the United States. As a Principal Account Manager, East, you'll drive revenue by connecting customers with the right solutions. This is a full-time, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll drive revenue by connecting customers with the right solutions, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Consistently meet and exceed quota • Manage a pipeline and forecast accurately • Run discovery calls and product demos • Prospect, qualify, and close new business • Collaborate with marketing and customer success What we offer: • Home office and wellness stipends • Comprehensive medical, dental, and vision coverage • Paid parental leave • Competitive salary and meaningful equity • Generous paid time off and company holidays How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Strong communication and negotiation skills • CRM proficiency (Salesforce or HubSpot) • B2B sales experience • Self-motivated and goal-driven Nice to have: • A growth mindset and eagerness to keep learning • Comfort communicating clearly and proactively in writing