Platform Engineer, Cloud

ServiceNow is hiring a Platform Engineer, Cloud to join our fully remote team in the United States. As a Platform Engineer, Cloud, you'll keep our infrastructure reliable, scalable, and secure. This is a contract, work-from-home role open to candidates across the US (Remote — US (CST)). About the role You'll keep our infrastructure reliable, scalable, and secure, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Build and maintain CI/CD pipelines and infrastructure as code • Partner with engineering on scalability and security • Monitor systems and respond to incidents • Improve observability, alerting, and reliability • Automate deployments and reduce operational toil What we offer: • Flexible working hours across US time zones • Home office and wellness stipends • Comprehensive medical, dental, and vision coverage • Generous paid time off and company holidays • 100% remote, work-from-anywhere-in-the-US culture How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • On-call and incident response experience • Strong troubleshooting skills • Experience with AWS, GCP, or Azure • Hands-on with Kubernetes, Terraform, or similar Nice to have: • Experience working in a fully remote or distributed team • Comfort communicating clearly and proactively in writing