Patient Support Specialist, Behavioral Health

Cigna is hiring a Patient Support Specialist, Behavioral Health to join our fully remote team in the United States. As a Patient Support Specialist, Behavioral Health, you'll support patients and clinical teams remotely. This is a freelance, work-from-home role open to candidates across the US (Remote — US (PST)). About the role You'll support patients and clinical teams remotely, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Communicate with patients and providers • Maintain accurate, compliant records • Follow HIPAA and quality standards • Coordinate patient care and scheduling • Support clinical and administrative workflows What we offer: • Flexible working hours across US time zones • Comprehensive medical, dental, and vision coverage • Competitive salary and meaningful equity • Annual learning and professional development budget • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Cigna is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Strong communication and empathy • Healthcare experience • Detail-oriented and organized • HIPAA awareness Nice to have: • A growth mindset and eagerness to keep learning • A track record of taking ownership and shipping independently