Operations Manager, Strategy

ServiceNow is hiring a Operations Manager, Strategy to join our fully remote team in the United States. As a Operations Manager, Strategy, you'll make the business run smoothly and efficiently. This is a part-time, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Identify and remove bottlenecks • Analyze operational metrics • Improve and document processes • Coordinate across teams and vendors • Support strategic initiatives What we offer: • Comprehensive medical, dental, and vision coverage • Flexible working hours across US time zones • Annual learning and professional development budget • Home office and wellness stipends • Generous paid time off and company holidays How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Strong problem-solving skills • Operations or analyst experience • Excellent organization • Clear communication Nice to have: • A track record of taking ownership and shipping independently • Comfort communicating clearly and proactively in writing