Operations Analyst, Strategy

American Express is hiring a Operations Analyst, Strategy to join our fully remote team in the United States. As a Operations Analyst, Strategy, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Coordinate across teams and vendors • Analyze operational metrics • Support strategic initiatives • Identify and remove bottlenecks • Improve and document processes What we offer: • Annual learning and professional development budget • Competitive salary and meaningful equity • Generous paid time off and company holidays • Flexible working hours across US time zones • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. American Express is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Excellent organization • Clear communication • Strong problem-solving skills • Operations or analyst experience Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • Comfort communicating clearly and proactively in writing