Operations Analyst

American Express is hiring a Operations Analyst to join our fully remote team in the United States. As a Operations Analyst, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Coordinate across teams and vendors • Improve and document processes • Support strategic initiatives • Identify and remove bottlenecks • Analyze operational metrics What we offer: • 401(k) retirement plan with company match • Competitive salary and meaningful equity • Annual learning and professional development budget • Comprehensive medical, dental, and vision coverage • Flexible working hours across US time zones How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. American Express is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Excellent organization • Operations or analyst experience • Strong problem-solving skills • Clear communication Nice to have: • A track record of taking ownership and shipping independently • Experience in a fast-paced, high-growth environment