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Onboarding Specialist, Onboarding
Databricks
🌎 Remote — US (CST)Part-timeCustomer Success$75K – $115K /yr
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Job description
Databricks is hiring a Onboarding Specialist, Onboarding to join our fully remote team in the United States. As a Onboarding Specialist, Onboarding, you'll drive adoption, retention, and growth for our customers. This is a part-time, work-from-home role open to candidates across the US (Remote — US (CST)).
About the role
You'll drive adoption, retention, and growth for our customers, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home.
What you'll do:
• Lead onboarding and ongoing enablement
• Track health metrics and reduce churn
• Identify expansion and renewal opportunities
• Own a portfolio of customer accounts
• Advocate for customer needs internally
What we offer:
• 100% remote, work-from-anywhere-in-the-US culture
• 401(k) retirement plan with company match
• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Generous paid time off and company holidays
How we work
We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career.
Databricks is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.
Requirements
Minimum qualifications:
• 2+ years of relevant experience
• Strong relationship-building skills
• Excellent communication
• Comfort with SaaS products and CRMs
• Data-driven and organized
Nice to have:
• A track record of taking ownership and shipping independently
• A growth mindset and eagerness to keep learning