Lead UX Researcher, Marketing

Mailchimp is hiring a Lead UX Researcher, Marketing to join our fully remote team in the United States. As a Lead UX Researcher, Marketing, you'll craft intuitive, beautiful experiences end to end. This is a contract, work-from-home role open to candidates across the US (Remote — US). About the role You'll craft intuitive, beautiful experiences end to end, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Iterate based on feedback and data • Conduct and apply user research • Design flows, wireframes, and high-fidelity mockups • Collaborate closely with product and engineering • Contribute to and maintain the design system What we offer: • Competitive salary and meaningful equity • Home office and wellness stipends • Comprehensive medical, dental, and vision coverage • 401(k) retirement plan with company match • Flexible working hours across US time zones How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Mailchimp is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Strong visual and interaction design skills • Ability to give and receive feedback • Proficiency in Figma • Strong portfolio of shipped work Nice to have: • Comfort communicating clearly and proactively in writing • A growth mindset and eagerness to keep learning