Lead Technical Writer, Product

Zapier is hiring a Lead Technical Writer, Product to join our fully remote team in the United States. As a Lead Technical Writer, Product, you'll tell clear, compelling stories that inform and engage. This is a full-time, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll tell clear, compelling stories that inform and engage, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Optimize content for search and clarity • Manage an editorial calendar • Maintain a consistent voice and style • Write and edit content for a range of audiences • Collaborate with subject-matter experts What we offer: • Comprehensive medical, dental, and vision coverage • Competitive salary and meaningful equity • Annual learning and professional development budget • Flexible working hours across US time zones • 401(k) retirement plan with company match How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zapier is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Ability to meet deadlines • Attention to detail • Excellent writing and editing skills • A portfolio of published work Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • Experience working in a fully remote or distributed team