Lead Talent Acquisition Specialist

Intercom is hiring a Lead Talent Acquisition Specialist to join our fully remote team in the United States. As a Lead Talent Acquisition Specialist, you'll find and hire exceptional people for our growing team. This is a full-time, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll find and hire exceptional people for our growing team, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Deliver a great candidate experience • Source and engage qualified candidates • Track pipeline and metrics • Manage the full recruiting cycle • Partner with hiring managers What we offer: • 100% remote, work-from-anywhere-in-the-US culture • Flexible working hours across US time zones • Comprehensive medical, dental, and vision coverage • Home office and wellness stipends • Competitive salary and meaningful equity How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Recruiting experience • Experience with an ATS • Strong sourcing skills • Organized and proactive Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • A track record of taking ownership and shipping independently