Lead Social Media Manager, Content

ServiceNow is hiring a Lead Social Media Manager, Content to join our fully remote team in the United States. As a Lead Social Media Manager, Content, you'll grow awareness, demand, and pipeline across channels. This is a freelance, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll grow awareness, demand, and pipeline across channels, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Plan and execute multi-channel campaigns • Create and optimize content and landing pages • Manage SEO, paid, email, or social channels • Collaborate with sales and product teams • Analyze performance and iterate What we offer: • 100% remote, work-from-anywhere-in-the-US culture • Comprehensive medical, dental, and vision coverage • 401(k) retirement plan with company match • Competitive salary and meaningful equity • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Familiarity with analytics tools • Strong writing and creativity • Hands-on marketing experience • A data-driven mindset Nice to have: • A track record of taking ownership and shipping independently • Experience working in a fully remote or distributed team