Lead Site Reliability Engineer, Cloud

DocuSign is hiring a Lead Site Reliability Engineer, Cloud to join our fully remote team in the United States. As a Lead Site Reliability Engineer, Cloud, you'll keep our infrastructure reliable, scalable, and secure. This is a freelance, work-from-home role open to candidates across the US (Remote — USA). About the role You'll keep our infrastructure reliable, scalable, and secure, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Automate deployments and reduce operational toil • Build and maintain CI/CD pipelines and infrastructure as code • Improve observability, alerting, and reliability • Partner with engineering on scalability and security • Monitor systems and respond to incidents What we offer: • Annual learning and professional development budget • Flexible working hours across US time zones • 100% remote, work-from-anywhere-in-the-US culture • Comprehensive medical, dental, and vision coverage • 401(k) retirement plan with company match How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. DocuSign is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Strong troubleshooting skills • On-call and incident response experience • Scripting skills (Bash, Python, or Go) • Experience with AWS, GCP, or Azure Nice to have: • A growth mindset and eagerness to keep learning • Comfort communicating clearly and proactively in writing