Lead Product Manager, Platform

ServiceNow is hiring a Lead Product Manager, Platform to join our fully remote team in the United States. As a Lead Product Manager, Platform, you'll define the vision and drive the roadmap for products customers love. This is a freelance, work-from-home role open to candidates across the US (Remote — US). About the role You'll define the vision and drive the roadmap for products customers love, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Communicate strategy across the company • Own the product roadmap and prioritization • Partner with engineering and design on delivery • Define and track success metrics • Translate customer needs into clear requirements What we offer: • 401(k) retirement plan with company match • Generous paid time off and company holidays • Annual learning and professional development budget • Comprehensive medical, dental, and vision coverage • Paid parental leave How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Strong analytical and communication skills • Experience shipping software products • Customer-focused mindset • Ability to lead without authority Nice to have: • A track record of taking ownership and shipping independently • Experience working in a fully remote or distributed team