Lead Process Specialist

PayPal is hiring a Lead Process Specialist to join our fully remote team in the United States. As a Lead Process Specialist, you'll make the business run smoothly and efficiently. This is a freelance, work-from-home role open to candidates across the US (Remote — US (PST)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Coordinate across teams and vendors • Support strategic initiatives • Improve and document processes • Analyze operational metrics • Identify and remove bottlenecks What we offer: • Flexible working hours across US time zones • Paid parental leave • Home office and wellness stipends • Competitive salary and meaningful equity • 100% remote, work-from-anywhere-in-the-US culture How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. PayPal is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Strong problem-solving skills • Operations or analyst experience • Excellent organization • Clear communication Nice to have: • Experience working in a fully remote or distributed team • Familiarity with modern collaboration tools (Slack, Notion, Linear)