Lead Process Specialist, Business

Squarespace is hiring a Lead Process Specialist, Business to join our fully remote team in the United States. As a Lead Process Specialist, Business, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — US (PST)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Identify and remove bottlenecks • Coordinate across teams and vendors • Analyze operational metrics • Improve and document processes • Support strategic initiatives What we offer: • 100% remote, work-from-anywhere-in-the-US culture • Annual learning and professional development budget • Home office and wellness stipends • Competitive salary and meaningful equity • Generous paid time off and company holidays How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Squarespace is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Clear communication • Excellent organization • Operations or analyst experience • Strong problem-solving skills Nice to have: • Comfort communicating clearly and proactively in writing • Experience working in a fully remote or distributed team