Lead Process Specialist, Business

Box is hiring a Lead Process Specialist, Business to join our fully remote team in the United States. As a Lead Process Specialist, Business, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — US). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Coordinate across teams and vendors • Improve and document processes • Support strategic initiatives • Identify and remove bottlenecks • Analyze operational metrics What we offer: • Flexible working hours across US time zones • 100% remote, work-from-anywhere-in-the-US culture • Comprehensive medical, dental, and vision coverage • Competitive salary and meaningful equity • Annual learning and professional development budget How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Box is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Excellent organization • Operations or analyst experience • Strong problem-solving skills • Clear communication Nice to have: • Comfort communicating clearly and proactively in writing • A growth mindset and eagerness to keep learning