Lead Process Specialist

Automattic is hiring a Lead Process Specialist to join our fully remote team in the United States. As a Lead Process Specialist, you'll make the business run smoothly and efficiently. This is a part-time, work-from-home role open to candidates across the US (Remote — USA). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Analyze operational metrics • Support strategic initiatives • Coordinate across teams and vendors • Identify and remove bottlenecks • Improve and document processes What we offer: • Competitive salary and meaningful equity • Flexible working hours across US time zones • Annual learning and professional development budget • 100% remote, work-from-anywhere-in-the-US culture • Comprehensive medical, dental, and vision coverage How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Automattic is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Clear communication • Excellent organization • Strong problem-solving skills • Comfort with data and spreadsheets Nice to have: • A growth mindset and eagerness to keep learning • Comfort communicating clearly and proactively in writing