Lead Operations Manager

Capital One is hiring a Lead Operations Manager to join our fully remote team in the United States. As a Lead Operations Manager, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — US (PST)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Support strategic initiatives • Coordinate across teams and vendors • Identify and remove bottlenecks • Analyze operational metrics • Improve and document processes What we offer: • 100% remote, work-from-anywhere-in-the-US culture • 401(k) retirement plan with company match • Paid parental leave • Generous paid time off and company holidays • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Capital One is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Comfort with data and spreadsheets • Clear communication • Operations or analyst experience • Strong problem-solving skills Nice to have: • A track record of taking ownership and shipping independently • Comfort communicating clearly and proactively in writing