Lead Operations Manager, Business

Capital One is hiring a Lead Operations Manager, Business to join our fully remote team in the United States. As a Lead Operations Manager, Business, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — US). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Coordinate across teams and vendors • Support strategic initiatives • Analyze operational metrics • Identify and remove bottlenecks • Improve and document processes What we offer: • Comprehensive medical, dental, and vision coverage • Flexible working hours across US time zones • Annual learning and professional development budget • Paid parental leave • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Capital One is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Comfort with data and spreadsheets • Operations or analyst experience • Clear communication • Strong problem-solving skills Nice to have: • Comfort communicating clearly and proactively in writing • Experience working in a fully remote or distributed team