Lead Operations Analyst, Revenue

Williams-Sonoma is hiring a Lead Operations Analyst, Revenue to join our fully remote team in the United States. As a Lead Operations Analyst, Revenue, you'll make the business run smoothly and efficiently. This is a freelance, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Analyze operational metrics • Identify and remove bottlenecks • Support strategic initiatives • Improve and document processes • Coordinate across teams and vendors What we offer: • Comprehensive medical, dental, and vision coverage • Competitive salary and meaningful equity • Flexible working hours across US time zones • Paid parental leave • 401(k) retirement plan with company match How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Williams-Sonoma is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Operations or analyst experience • Clear communication • Strong problem-solving skills • Excellent organization Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • A track record of taking ownership and shipping independently