Lead Operations Analyst, Go-to-Market

Capital One is hiring a Lead Operations Analyst, Go-to-Market to join our fully remote team in the United States. As a Lead Operations Analyst, Go-to-Market, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Improve and document processes • Identify and remove bottlenecks • Support strategic initiatives • Analyze operational metrics • Coordinate across teams and vendors What we offer: • Home office and wellness stipends • Flexible working hours across US time zones • Generous paid time off and company holidays • 100% remote, work-from-anywhere-in-the-US culture • 401(k) retirement plan with company match How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Capital One is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Operations or analyst experience • Excellent organization • Clear communication • Comfort with data and spreadsheets Nice to have: • Comfort communicating clearly and proactively in writing • A growth mindset and eagerness to keep learning