Lead Operations Analyst, Business

Stripe is hiring a Lead Operations Analyst, Business to join our fully remote team in the United States. As a Lead Operations Analyst, Business, you'll make the business run smoothly and efficiently. This is a freelance, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Identify and remove bottlenecks • Improve and document processes • Coordinate across teams and vendors • Analyze operational metrics • Support strategic initiatives What we offer: • Annual learning and professional development budget • Paid parental leave • Home office and wellness stipends • Comprehensive medical, dental, and vision coverage • 401(k) retirement plan with company match How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Stripe is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Strong problem-solving skills • Comfort with data and spreadsheets • Excellent organization • Clear communication Nice to have: • Comfort communicating clearly and proactively in writing • Experience working in a fully remote or distributed team