Lead Onboarding Specialist, Enterprise

Meta is hiring a Lead Onboarding Specialist, Enterprise to join our fully remote team in the United States. As a Lead Onboarding Specialist, Enterprise, you'll drive adoption, retention, and growth for our customers. This is a part-time, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll drive adoption, retention, and growth for our customers, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Lead onboarding and ongoing enablement • Identify expansion and renewal opportunities • Advocate for customer needs internally • Own a portfolio of customer accounts • Track health metrics and reduce churn What we offer: • 100% remote, work-from-anywhere-in-the-US culture • Comprehensive medical, dental, and vision coverage • Competitive salary and meaningful equity • Paid parental leave • 401(k) retirement plan with company match How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Meta is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Excellent communication • Experience in customer-facing roles • Strong relationship-building skills • Data-driven and organized Nice to have: • Experience working in a fully remote or distributed team • A growth mindset and eagerness to keep learning