Lead Machine Learning Engineer, Marketing

ServiceNow is hiring a Lead Machine Learning Engineer, Marketing to join our fully remote team in the United States. As a Lead Machine Learning Engineer, Marketing, you'll turn data into insights and intelligent products. This is a contract, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll turn data into insights and intelligent products, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Analyze large datasets to surface actionable insights • Communicate findings to technical and non-technical audiences • Maintain data pipelines and data quality • Partner with stakeholders to define metrics • Build and validate models and dashboards What we offer: • Home office and wellness stipends • 401(k) retirement plan with company match • 100% remote, work-from-anywhere-in-the-US culture • Comprehensive medical, dental, and vision coverage • Annual learning and professional development budget How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Strong SQL and Python (or R) • Understanding of statistics and experimentation • Familiarity with cloud data warehouses • Experience with data visualization tools Nice to have: • Comfort communicating clearly and proactively in writing • Familiarity with modern collaboration tools (Slack, Notion, Linear)