Lead Infrastructure Engineer

Twilio is hiring a Lead Infrastructure Engineer to join our fully remote team in the United States. As a Lead Infrastructure Engineer, you'll keep our infrastructure reliable, scalable, and secure. This is a full-time, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll keep our infrastructure reliable, scalable, and secure, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Monitor systems and respond to incidents • Build and maintain CI/CD pipelines and infrastructure as code • Automate deployments and reduce operational toil • Improve observability, alerting, and reliability • Partner with engineering on scalability and security What we offer: • Flexible working hours across US time zones • Competitive salary and meaningful equity • Generous paid time off and company holidays • Paid parental leave • 401(k) retirement plan with company match How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Twilio is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Hands-on with Kubernetes, Terraform, or similar • Scripting skills (Bash, Python, or Go) • Strong troubleshooting skills • On-call and incident response experience Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • Experience in a fast-paced, high-growth environment