Lead Infrastructure Engineer, Security

ServiceNow is hiring a Lead Infrastructure Engineer, Security to join our fully remote team in the United States. As a Lead Infrastructure Engineer, Security, you'll keep our infrastructure reliable, scalable, and secure. This is a contract, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll keep our infrastructure reliable, scalable, and secure, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Improve observability, alerting, and reliability • Monitor systems and respond to incidents • Automate deployments and reduce operational toil • Build and maintain CI/CD pipelines and infrastructure as code • Partner with engineering on scalability and security What we offer: • Paid parental leave • Generous paid time off and company holidays • Home office and wellness stipends • Annual learning and professional development budget • 401(k) retirement plan with company match How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Scripting skills (Bash, Python, or Go) • Strong troubleshooting skills • Hands-on with Kubernetes, Terraform, or similar • On-call and incident response experience Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • A track record of taking ownership and shipping independently