Lead HR Coordinator, People Operations

Zendesk is hiring a Lead HR Coordinator, People Operations to join our fully remote team in the United States. As a Lead HR Coordinator, People Operations, you'll support our people and build a great remote culture. This is a full-time, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll support our people and build a great remote culture, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Maintain accurate HR records • Administer benefits and policies • Manage HR processes and the employee lifecycle • Advise managers on people matters • Support hiring and onboarding What we offer: • Home office and wellness stipends • Generous paid time off and company holidays • Competitive salary and meaningful equity • 401(k) retirement plan with company match • Paid parental leave How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Strong interpersonal skills • Organized and detail-oriented • Knowledge of employment practices • HR experience Nice to have: • Experience in a fast-paced, high-growth environment • Experience working in a fully remote or distributed team