Lead Editor, Technical

ServiceNow is hiring a Lead Editor, Technical to join our fully remote team in the United States. As a Lead Editor, Technical, you'll tell clear, compelling stories that inform and engage. This is a full-time, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll tell clear, compelling stories that inform and engage, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Maintain a consistent voice and style • Optimize content for search and clarity • Write and edit content for a range of audiences • Collaborate with subject-matter experts • Manage an editorial calendar What we offer: • 401(k) retirement plan with company match • Annual learning and professional development budget • Generous paid time off and company holidays • Competitive salary and meaningful equity • Paid parental leave How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Excellent writing and editing skills • Attention to detail • A portfolio of published work • SEO awareness is a plus Nice to have: • Experience working in a fully remote or distributed team • A growth mindset and eagerness to keep learning