Lead DevOps Engineer, Tooling

ServiceNow is hiring a Lead DevOps Engineer, Tooling to join our fully remote team in the United States. As a Lead DevOps Engineer, Tooling, you'll keep our infrastructure reliable, scalable, and secure. This is a full-time, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll keep our infrastructure reliable, scalable, and secure, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Build and maintain CI/CD pipelines and infrastructure as code • Automate deployments and reduce operational toil • Monitor systems and respond to incidents • Partner with engineering on scalability and security • Improve observability, alerting, and reliability What we offer: • 100% remote, work-from-anywhere-in-the-US culture • 401(k) retirement plan with company match • Generous paid time off and company holidays • Home office and wellness stipends • Paid parental leave How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Hands-on with Kubernetes, Terraform, or similar • Scripting skills (Bash, Python, or Go) • Strong troubleshooting skills • Experience with AWS, GCP, or Azure Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • Experience working in a fully remote or distributed team