Lead Data Scientist

ServiceNow is hiring a Lead Data Scientist to join our fully remote team in the United States. As a Lead Data Scientist, you'll turn data into insights and intelligent products. This is a full-time, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll turn data into insights and intelligent products, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Communicate findings to technical and non-technical audiences • Build and validate models and dashboards • Analyze large datasets to surface actionable insights • Maintain data pipelines and data quality • Partner with stakeholders to define metrics What we offer: • Annual learning and professional development budget • Paid parental leave • 401(k) retirement plan with company match • Flexible working hours across US time zones • 100% remote, work-from-anywhere-in-the-US culture How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Strong SQL and Python (or R) • Familiarity with cloud data warehouses • Understanding of statistics and experimentation • Clear communication skills Nice to have: • Experience working in a fully remote or distributed team • Comfort communicating clearly and proactively in writing