Lead Data Engineer, Growth

Zendesk is hiring a Lead Data Engineer, Growth to join our fully remote team in the United States. As a Lead Data Engineer, Growth, you'll turn data into insights and intelligent products. This is a full-time, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll turn data into insights and intelligent products, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Partner with stakeholders to define metrics • Build and validate models and dashboards • Maintain data pipelines and data quality • Analyze large datasets to surface actionable insights • Communicate findings to technical and non-technical audiences What we offer: • Competitive salary and meaningful equity • 100% remote, work-from-anywhere-in-the-US culture • Flexible working hours across US time zones • Comprehensive medical, dental, and vision coverage • Annual learning and professional development budget How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Clear communication skills • Understanding of statistics and experimentation • Strong SQL and Python (or R) • Familiarity with cloud data warehouses Nice to have: • A track record of taking ownership and shipping independently • Experience in a fast-paced, high-growth environment