Lead Controller, Accounts Receivable

Zendesk is hiring a Lead Controller, Accounts Receivable to join our fully remote team in the United States. As a Lead Controller, Accounts Receivable, you'll keep our finances accurate, compliant, and insightful. This is a full-time, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll keep our finances accurate, compliant, and insightful, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Support audits and reporting • Prepare and review financial statements • Ensure compliance with policies and regulations • Analyze budgets and variances • Reconcile accounts and support month-end close What we offer: • Paid parental leave • Generous paid time off and company holidays • Home office and wellness stipends • 401(k) retirement plan with company match • Comprehensive medical, dental, and vision coverage How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Strong attention to detail • Analytical mindset • Proficiency with Excel and accounting software • Accounting or finance background Nice to have: • A track record of taking ownership and shipping independently • Familiarity with modern collaboration tools (Slack, Notion, Linear)