Lead Content Writer, Technical

Twilio is hiring a Lead Content Writer, Technical to join our fully remote team in the United States. As a Lead Content Writer, Technical, you'll tell clear, compelling stories that inform and engage. This is a full-time, work-from-home role open to candidates across the US (Remote — US (PST)). About the role You'll tell clear, compelling stories that inform and engage, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Collaborate with subject-matter experts • Write and edit content for a range of audiences • Maintain a consistent voice and style • Optimize content for search and clarity • Manage an editorial calendar What we offer: • 401(k) retirement plan with company match • Paid parental leave • 100% remote, work-from-anywhere-in-the-US culture • Comprehensive medical, dental, and vision coverage • Generous paid time off and company holidays How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Twilio is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • SEO awareness is a plus • Excellent writing and editing skills • Ability to meet deadlines • A portfolio of published work Nice to have: • Experience working in a fully remote or distributed team • A growth mindset and eagerness to keep learning