Lead Content Marketing Manager, Lifecycle

Intercom is hiring a Lead Content Marketing Manager, Lifecycle to join our fully remote team in the United States. As a Lead Content Marketing Manager, Lifecycle, you'll grow awareness, demand, and pipeline across channels. This is a contract, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll grow awareness, demand, and pipeline across channels, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Analyze performance and iterate • Create and optimize content and landing pages • Plan and execute multi-channel campaigns • Manage SEO, paid, email, or social channels • Collaborate with sales and product teams What we offer: • 100% remote, work-from-anywhere-in-the-US culture • Flexible working hours across US time zones • 401(k) retirement plan with company match • Competitive salary and meaningful equity • Annual learning and professional development budget How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Strong writing and creativity • Familiarity with analytics tools • Project management skills • A data-driven mindset Nice to have: • Comfort communicating clearly and proactively in writing • A growth mindset and eagerness to keep learning