Lead Communications Specialist, Marketing

Twilio is hiring a Lead Communications Specialist, Marketing to join our fully remote team in the United States. As a Lead Communications Specialist, Marketing, you'll tell clear, compelling stories that inform and engage. This is a full-time, work-from-home role open to candidates across the US (Remote — USA). About the role You'll tell clear, compelling stories that inform and engage, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Collaborate with subject-matter experts • Optimize content for search and clarity • Write and edit content for a range of audiences • Maintain a consistent voice and style • Manage an editorial calendar What we offer: • Paid parental leave • Comprehensive medical, dental, and vision coverage • Competitive salary and meaningful equity • 401(k) retirement plan with company match • Flexible working hours across US time zones How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Twilio is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Excellent writing and editing skills • Attention to detail • Ability to meet deadlines • SEO awareness is a plus Nice to have: • Comfort communicating clearly and proactively in writing • Familiarity with modern collaboration tools (Slack, Notion, Linear)