Lead Account Manager, Renewals

Notion is hiring a Lead Account Manager, Renewals to join our fully remote team in the United States. As a Lead Account Manager, Renewals, you'll drive adoption, retention, and growth for our customers. This is a full-time, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll drive adoption, retention, and growth for our customers, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Advocate for customer needs internally • Identify expansion and renewal opportunities • Own a portfolio of customer accounts • Lead onboarding and ongoing enablement • Track health metrics and reduce churn What we offer: • Paid parental leave • Flexible working hours across US time zones • Annual learning and professional development budget • 100% remote, work-from-anywhere-in-the-US culture • 401(k) retirement plan with company match How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Notion is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Strong relationship-building skills • Comfort with SaaS products and CRMs • Experience in customer-facing roles • Excellent communication Nice to have: • A growth mindset and eagerness to keep learning • Comfort communicating clearly and proactively in writing