Junior UX Researcher, Product

Twilio is hiring a Junior UX Researcher, Product to join our fully remote team in the United States. As a Junior UX Researcher, Product, you'll craft intuitive, beautiful experiences end to end. This is a full-time, work-from-home role open to candidates across the US (Remote — US (PST)). About the role You'll craft intuitive, beautiful experiences end to end, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Iterate based on feedback and data • Collaborate closely with product and engineering • Design flows, wireframes, and high-fidelity mockups • Conduct and apply user research • Contribute to and maintain the design system What we offer: • Competitive salary and meaningful equity • Annual learning and professional development budget • Generous paid time off and company holidays • Paid parental leave • 401(k) retirement plan with company match How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Twilio is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Ability to give and receive feedback • Proficiency in Figma • Strong visual and interaction design skills • Understanding of accessibility and usability Nice to have: • Experience working in a fully remote or distributed team • A growth mindset and eagerness to keep learning