Junior Technical Writer, Marketing

Intercom is hiring a Junior Technical Writer, Marketing to join our fully remote team in the United States. As a Junior Technical Writer, Marketing, you'll tell clear, compelling stories that inform and engage. This is a full-time, work-from-home role open to candidates across the US (Remote — USA). About the role You'll tell clear, compelling stories that inform and engage, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Optimize content for search and clarity • Maintain a consistent voice and style • Write and edit content for a range of audiences • Collaborate with subject-matter experts • Manage an editorial calendar What we offer: • Paid parental leave • Generous paid time off and company holidays • Flexible working hours across US time zones • 100% remote, work-from-anywhere-in-the-US culture • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • A portfolio of published work • Attention to detail • Excellent writing and editing skills • Ability to meet deadlines Nice to have: • A growth mindset and eagerness to keep learning • Experience in a fast-paced, high-growth environment