Junior Technical Product Manager, Payments

Zendesk is hiring a Junior Technical Product Manager, Payments to join our fully remote team in the United States. As a Junior Technical Product Manager, Payments, you'll define the vision and drive the roadmap for products customers love. This is a part-time, work-from-home role open to candidates across the US (Remote — US). About the role You'll define the vision and drive the roadmap for products customers love, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Define and track success metrics • Communicate strategy across the company • Partner with engineering and design on delivery • Translate customer needs into clear requirements • Own the product roadmap and prioritization What we offer: • 100% remote, work-from-anywhere-in-the-US culture • Paid parental leave • Competitive salary and meaningful equity • Home office and wellness stipends • Generous paid time off and company holidays How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Strong analytical and communication skills • Comfort making data-informed decisions • Experience shipping software products • Customer-focused mindset Nice to have: • A track record of taking ownership and shipping independently • Comfort communicating clearly and proactively in writing