Junior Social Media Manager, Lifecycle

Zendesk is hiring a Junior Social Media Manager, Lifecycle to join our fully remote team in the United States. As a Junior Social Media Manager, Lifecycle, you'll grow awareness, demand, and pipeline across channels. This is a full-time, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll grow awareness, demand, and pipeline across channels, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Collaborate with sales and product teams • Analyze performance and iterate • Plan and execute multi-channel campaigns • Manage SEO, paid, email, or social channels • Create and optimize content and landing pages What we offer: • Generous paid time off and company holidays • Annual learning and professional development budget • Competitive salary and meaningful equity • Paid parental leave • Comprehensive medical, dental, and vision coverage How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Familiarity with analytics tools • Project management skills • A data-driven mindset • Strong writing and creativity Nice to have: • Experience working in a fully remote or distributed team • A track record of taking ownership and shipping independently