Junior Social Media Manager, Content

Intercom is hiring a Junior Social Media Manager, Content to join our fully remote team in the United States. As a Junior Social Media Manager, Content, you'll grow awareness, demand, and pipeline across channels. This is a full-time, work-from-home role open to candidates across the US (Remote — US (PST)). About the role You'll grow awareness, demand, and pipeline across channels, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Collaborate with sales and product teams • Plan and execute multi-channel campaigns • Analyze performance and iterate • Create and optimize content and landing pages • Manage SEO, paid, email, or social channels What we offer: • 100% remote, work-from-anywhere-in-the-US culture • Home office and wellness stipends • Paid parental leave • Flexible working hours across US time zones • Generous paid time off and company holidays How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Familiarity with analytics tools • Hands-on marketing experience • A data-driven mindset • Project management skills Nice to have: • Experience in a fast-paced, high-growth environment • Familiarity with modern collaboration tools (Slack, Notion, Linear)