Junior Site Reliability Engineer, Platform

ServiceNow is hiring a Junior Site Reliability Engineer, Platform to join our fully remote team in the United States. As a Junior Site Reliability Engineer, Platform, you'll keep our infrastructure reliable, scalable, and secure. This is a full-time, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll keep our infrastructure reliable, scalable, and secure, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Monitor systems and respond to incidents • Improve observability, alerting, and reliability • Build and maintain CI/CD pipelines and infrastructure as code • Automate deployments and reduce operational toil • Partner with engineering on scalability and security What we offer: • Generous paid time off and company holidays • 100% remote, work-from-anywhere-in-the-US culture • Home office and wellness stipends • Flexible working hours across US time zones • Competitive salary and meaningful equity How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Strong troubleshooting skills • Scripting skills (Bash, Python, or Go) • Hands-on with Kubernetes, Terraform, or similar • On-call and incident response experience Nice to have: • Experience in a fast-paced, high-growth environment • A track record of taking ownership and shipping independently