Junior Sales Manager, SMB

Zendesk is hiring a Junior Sales Manager, SMB to join our fully remote team in the United States. As a Junior Sales Manager, SMB, you'll drive revenue by connecting customers with the right solutions. This is a full-time, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll drive revenue by connecting customers with the right solutions, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Run discovery calls and product demos • Prospect, qualify, and close new business • Collaborate with marketing and customer success • Consistently meet and exceed quota • Manage a pipeline and forecast accurately What we offer: • Competitive salary and meaningful equity • Generous paid time off and company holidays • 401(k) retirement plan with company match • Home office and wellness stipends • Flexible working hours across US time zones How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 0–2 years of experience or equivalent training • Strong communication and negotiation skills • Track record of meeting targets • Self-motivated and goal-driven • CRM proficiency (Salesforce or HubSpot) Nice to have: • A track record of taking ownership and shipping independently • Familiarity with modern collaboration tools (Slack, Notion, Linear)